Refund policy

30-day return window

You have 30 calendar days from delivery to request a return for an order placed on cherryandchalk.shop.

Start a return

1. Email support@cherryandchalk.shop with your order number and the items you want to return.
2. We will provide instructions for sending the items back. Cherryandchalk pays the return shipping cost.
3. Send your return as instructed to 4325 Glenwood Ave, Raleigh, NC 27612 United States.

Refunds

We issue refunds within 10 business days of receiving the return. The refund goes back to your original payment method.

Damaged, defective, or incorrect items

If something arrived damaged, defective, or different from what you ordered, contact us with your order number and a description so we can help. This policy does not limit rights you have under applicable law.

Email: support@cherryandchalk.shop
Phone: +1 (919)-247-4889